1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment details when you purchase a template or create an account. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use your information to process purchases and deliver template files, provide customer support and respond to inquiries, send product updates and important notifications, improve our website, templates, and services, comply with legal obligations and enforce our terms, and communicate about new templates or features when you opt in to our newsletter.
3. Cookies and Tracking
We use essential cookies to ensure our website functions correctly, including authentication, session management, and security. We also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. We do not use advertising or third-party tracking cookies.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share your data with payment processors (Stripe, PayPal) to process transactions, email service providers to send transactional emails, analytics providers to improve our services, and law enforcement when required by applicable law. All third-party providers are contractually bound to protect your data.
5. Your Rights
Depending on your location, you may have the right to access your personal data and request a copy, correct inaccurate or incomplete data, request deletion of your data, object to or restrict processing of your data, data portability, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at the email address provided below.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Purchase records are retained for accounting and tax compliance. You may request deletion of your account data at any time.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@qalamui.dev. We will respond to your inquiry within 30 business days.